refillable travel bottle

returns
our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

to complete your return, we require a receipt or proof of purchase.

sale items (if applicable)
only regular priced items may be refunded, unfortunately sale items cannot be refunded.

exchanges (if applicable)
we only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@mumidesign.com and send your item to:

204 Capcom Dr.

Wake Forest NC 27587

shipping
to return your product, place in box and include: 

Order Number, Order email, and items to be returned.

You should mail your product to:

you will be responsible for paying for your own shipping costs for returning your item. shipping costs are non-refundable. if you receive a refund, the cost of return shipping will be deducted from your refund.

depending on where you live, the time it may take for your exchanged product to reach you, may vary.

if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. we don’t guarantee that we will receive your returned item.